FAQ
The Ins And Outs of How We Do Business
Frequently asked questions
Do you have Green Products?
Yes we carry a large line of Green Clean Products
How Do I Know I Can Trust MagiClean Maids?
All of MagiClean Cleaning Professionals are highly trained, background and reference checked
Are You Insured?
Yes, MagiClean is insured and bonded. We understand that it is a privilege to be in your home, and we are always careful. In the unlikely event that an object is damaged, please notify us within 24 hours.
Do I Have To Provide Cleaning Products?
No. Every MagiClean service crew comes to your home fully equipped to clean with top-quality products. However, because MsgiClean is flexible, if requested and provided, we may clean with your preferred products depending on the chemicals.
What if I have pets?
Do you guarantee your work?
What is Deep Clean
Deep Clean focuses extra time and scrubbing on area that may have staining or other hard deposits
Payments Accepted
We accept all major credit and debit cards with a MasterCard, Visa, Discover, American Express.
You may also leave check or cash on counter at time of cleaning
Cancellation Policy
You can cancel or reschedule your service without a penalty 24 HOURS before your scheduled cleaning. There will be a $90 CANCELLATION FEE if you cancel or reschedule your appointment less than 24 hours of your scheduled appointment.
Satisfaction Guarantee
It is our goal to offer you the best possible cleaning service available.
If you aren't 100% satisfied with your cleaning, we will come back and re-clean for free! Read More